I cannot say enough about Ken and Jeff. Both were very professional and friendly and walked me through what was wrong and my options. This make the experience easier than I expected.
They were able to come out same day, only a few hours after I called. Ken was so nice, and took time to explain the problem and the various options for fixing it. Overall a great experience!
My water heater stopped working this morning and Winters came right out to help. They replaced my tank and got me hot water with little inconvenience to my tenets. Mike O’Brien was very professional and I would like his help with future problems.
Ken Mellen was clear in his evaluations (yesterday) and prompt in carrying out today’s boiler replacement and kitchen faucet repairs. A very nice guy, he impressed us with his focused hard work, and we look forward to seeing him the next time we run into trouble.
My central AC unit completely broke down during this recent heat wave. Winters arrived the same day on-time with options and pricing. Their people were dependable, courteous and explained the process as they worked. They left both work areas clean. Excellent Service!
Winters does fantastic work! I’ve used them for numerous projects at my house, and their most recent visit prompted me to take the time to write a review because they are so stellar. Danny Nickerson came to my house to work on a drain this a.m. He was punctual, neat, friendly, and capable. Best of all, he worked on the project like he was trying to solve a problem at his own house. Part of the task was tricky and took some real determination, and he worked patiently and steadily to get the job done well. It is hard to find as good plumber with fair prices, and you’ve found it in Winters.
We lost heat March 12, 2012, I contacted another company, but they couldn’t correct the problem. I then turned to the Winter’s group, they fixed the problem within the hour, for a reasonable price. Cudos to Mack, totally professional, on time, even wore boot covers. Winter’s have become my go to guys. Thank you.
Recently used winters co. A gentleman named Brad put in an air conditioning system.His service was five star!!! My husband and I were very pleased with the work that was done.Brad took a lot of pride in his work and left the area cleaner than when he arrived.We will definitely be using Winters Co. in the future as well as telling our friends and family to do the same.
Highly RECOMMENDED. Just had an appt. with Victor Rice and I just had to write something about him. He was very punctual,very professional and gave us honest options to fix our heating system. We’ll definitely call him again if need in the future. Thanks again Victor!
My bathroom sink went from a slow drain to being clogged & backed-up. I YouTubed a fix & followed the directions, discovering that the clog wasn’t within the pipeds underneath. I called Winters on a late Thursday afternoon & set up an appointment for the next day. As advertised, Vinny called 1/2 hour before he would arrive & got here on time. He was friendly, personable & professional. He quickly diagnosed & fixed the problem. The was some water spilled & he offered to clean up. Vinny noticed my sports memorabilia & chatted me up about Boston sports which was a nice touch that didn’t go unnoticed. I filled out the paperwork & paid the quoted price. It was fast, simple & easy. I’ll keep Winters in mind next time I have any plumbing issues.
Jason McCabe is one of the best services reps I’ve ever come across. He was timely with his analysis of the situation and thorough in his explanation of the service process. In addition, he’s just stand-up guy who’s as good as his word. I’d never hesitate to recommend him
They sent Zane out in great time, and he did a great job. He gave us options with prices, so we could select what and how much. They always do a great job, and Zane even remembered the names of our three cats. He’s fantastic.
Jose Francisco Ruiz Castro
Zane did a great job! What most impressed me about Zane was his attitude and positive relationship with his client, me. He inspired confidence and truthfulness, a rarity in the business. Thank you Zane
Knowledgeable, honest and personable! I thought there were lost concepts. There guys are great. I was having an issue with my furnace. Tim B checked it out and gave it the thumbs up. Didn’t even charge me. Talk about refreshing
They did a very professional job installing the system. They also stand behind it. Two free visits and a flame sensor replacement after the 1 yr warranty period. Keep up the good work guys.
Winter’s has been a pleasure to work with as a new homeowner in the Jamaica Plain area. They are very responsive, customer oriented, and knowledgeable about their work. They have visited my new home twice now and we have been satisfied with both occasions. I highly recommend their business and people.
Not only were they quick to action but they called first thing Monday morning to tell me they could come in 30 minutes to start taking the furnace out and install the new one same day. While many other companies claim “24/7 emergency service” these guys mean it AND they are helpful. On Sunday night they also brought me space heaters to keep my place warm – lifesaver! This is a company I will openly refer and use for services in the future. Thanks Winters! I now have heat less then 24 hours later and a full understanding of how my new system works.